BDry® Customer Reviews

Over 50 years of experience creating happy customers.

These are real reviews from real BDry® customers, really. All of these comments are from our “after the job” survey where we ask our customers to let us know how we did. We highly value our customers and their feedback, and we hope you do too. Please enjoy reading the real, un-edited feedback below from recent customers.

from Birmingham on 2/13/2018
The service was great the workers were very informative solved our water problem cleaned up after work was completed.
from Atlanta on 2/13/2018
Management as well as staff on site were highly professional and only recommended the most practical solution, not most expensive, needed to solve problem. Showed up on time and cleaned up after done with work.
from Richmond on 2/7/2018
Chris Giaccone provided a comprehensive analysis of my problem with appropriate remedies. The video presentation was also quite informative. Chris Ellett and the rest of the crew labored diligently and delivered a professional product at a fair price.
from Baltimore on 2/7/2018
Can definitely feel a difference since insulation was installed. Also, the salesman was very informative and I feel very honest.
from BDry Waterproofing on 2/7/2018
The process and the people are great.
from BDry Waterproofing on 2/6/2018
I liked the way the guys worked, they were courteous friendly and answered all my questions. I am sure my leak problems are over.
from Baltimore on 2/6/2018
friendly customer service, guarantee work, and reputation
from Baltimore on 2/4/2018
Very efficient.
from Philadelphia on 2/2/2018
from Atlanta on 1/31/2018
Great service, good value, professional job! Love the lifetime warranty guarantee.
from Birmingham on 1/30/2018
The staff was very nice and informative to work with on project. Work space was neatly done and cleaned up afterwards. Hope to have dry basement area with no problems for the future. Thanks!
from North Carolina on 1/24/2018
i saw a good company doing a great job. with care and honesty.
from Baltimore on 1/23/2018
Friendly staff. They explained the work they needed to do and why and they were very timely. So far, the work is holding up just fine.
from North Carolina on 1/19/2018
The crew that came out seemed to know what they were doing, and explained what was going to be done prior to completely the work.
from Knoxville on 1/18/2018
The crew was courteous and efficient.
from Baltimore on 1/16/2018
B Dry did an excellent job installing our crawl space encapsulation. They took their time and did it right. Their price was very competitive. I had shopped around, read a lot on the internet about the process, learned a lot about encapsulation and the different options. Many options sounded good but did not seem to really add to the effectiveness of the installation. B Dry provided an installation the was complete but did not include items that I felt were only there to increase the price. I am very happy with the installation and the professionalism of the installation team and the customer support.
from Atlanta on 1/16/2018
Good parts and good service good guys doing the job
from Baltimore on 1/16/2018
The whole crew was very friendly and professional , especially Mike, the crew leader . They were opened to questions, and explained the process . The job took a little longer than anticipated , but I guess they wanted to make sure it's done properly . They cleaned up nicely after the job was over . Now , we just have to wait for the next rainfall to see if the waterproofing worked . Hopefully it will . Thanks .
from North Carolina on 1/9/2018
Nice looking job
from North Carolina on 1/9/2018
They waterproof led my basement
from BDry Waterproofing on 1/9/2018
Excellent quality and honesty. Our Project Manager was Uriah Wood, Jr, and he was outstanding. Always on time and professional. Highly knowledgeable and willing to explain everything.
from North Carolina on 12/28/2017
You saved me from selling my home!
from Birmingham on 12/26/2017
Crew that did instal were excellent as was person who did consult/Larry Carbonie
from BDry Waterproofing on 12/26/2017
They did a great job. Matt was very professional.
from Richmond on 12/26/2017
Dependable and courteous.
from Atlanta on 12/26/2017
Good products and service
from BDry Waterproofing on 12/21/2017
My installation was just 2 weeks ago but it appears to be a very good product at a reasonable price. The installation team was very efficient, friendly, did a clean job and explained everything they were doing.
from Knoxville on 12/20/2017
Work was preformed as expected and on time.
from Metropolitan Washington, DC on 12/20/2017
The staff were very communicative about their arrival times and the time in which the inspector would arrive. This was helpful for planning purposes. They were friendly and pleasant, especially Luke.
from Baltimore on 12/19/2017
The representative very knowledgeable making it easy to understand the issues in our basement and the choice of procedures available to us. He emailed us with his credentials and photo prior to his first visit. The workers were courteous, cleaned up after the job and were minimally invasive to our life. They were knowledgeable about the job they had to do.
from Baltimore on 12/17/2017
The installers were very professional and courteous. They cleaned up after they were done. I was impressed with the work that was done.
from Richmond on 12/13/2017
Friendly, Courteous service, Very good job of cleaning up during and after the work. Sales rep didn't mind when we said we wanted to get other estimates, he actually encouraged it, unlike other shops we looked at. Wasn't a hard sale.
from North Carolina on 12/12/2017
Very professional! Placed plastic sheets for protection of our household items. Worked quickly and efficiently. Cleaned up after completing the job. We are so pleased with this company. Would highly recommend this company if you need a service such as this.
from Richmond on 12/7/2017
Fast efficient installation.
from Metropolitan Washington, DC on 12/7/2017
your installation team was amazing-fast, keeping dust at a minimum. We're only holding final judgement until it RAINS and we see if it works! thanks-Marcia Carter and Robin Hill
from Birmingham on 12/6/2017
Your people explain what they are doing, and how they are doing it. the
from Knoxville on 12/6/2017
Seems good so far. Basement is a lot dryer.
from North Carolina on 12/5/2017
I can only say the job was well done.
from Baltimore on 11/30/2017
quality work and reliable technichians
from Baltimore on 11/29/2017
Would like to see better communication from the company about paperwork and start date of project.
from North Carolina on 11/29/2017
Very pleasant and knowledgeable work crew Excellent workmanship. Product looks good. Too soon to tell the effects of the system.
from Baltimore on 11/29/2017
The warranty is great!