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B-Dry Customer Reviews

B-Dry Customer Reviews

Over 50 years of experience creating happy customers.

These are real reviews from real B-Dry customers, really. All of these comments are from our "after the job" survey where we ask our customers to let us know how we did. We highly value our customers and their feedback, and we hope you do too. Please enjoy reading the real, un-edited feedback below from recent customers.

Overall, B-Dry has a 5 rating.
Based on 447 reviews.
Have an opinion? Submit your own review.
by Rebecca from Lewisville on
You guys were great. On time for the assessment, And the day they did the job. Very courteous and professional. Did a very good job. Neatly done and the clean up was awesome. Highly recommend this company.
by Donna from Jonesboro on
The crew that came to our house was excellent! Jared, Landon, Maurice, Nate and Bill did a fantastic job as they explained everything and kept the dust to a minimum. They cleaned everything up before they left. I don't think I've ever met such a polite, personable group! Thank-you!
by Edwin from Bonaire on
We want to thank Mark McMichen for helping us decide on exactly what we needed and wanted to be done and recognizing and offering a military discount.

Matthew Hills and his crew worked diligently for 3 days to complete the work. As Project Manager, Matt answered all our questions each day and he was also very much involved with the physical labor part of the entire project.

Each employee we encountered was pleasant and easy to work with from all aspects, physically and administratively.

God Bless you all, 1st Sgt Edwin C. and Mrs. Sarah Wilbanks, USMC (Retired)
by Robert from Essex on
I would like to share my experience with B-Dry. Personnally we thought this would be high pressure sales pitch and that we would be looking at a large repair cost, that wasn't the case.

Al Wilson was very friendly and was very knowledgable. He pointed out other areas that we should consider to repair in the near future. Al wrote the estimate for an additional subpump and 7 foot of tubing to relief the water that was building up in the cellar way.

Laura was great. She called me on Friday September 18 and we were able to schedule the work on the exact day we wanted, Wednesday September 23. I was very excited becuase i was already off that day and didn't have to rework my schedule.

Even though there was a miscommunication between the Sale Contract and what was describe to the construction team, the work was completed and there is no more water build up in the cellar way. I beleive this assignment wasn't the normal scope for the construction team. My brother visit the and pointed a few things out to Don. (My brother is a civel engineer in Hartford County) Don listen with great enthusiasm and was interested in what my brother told him about drainage. Don was happy to learn. The team returned the next day to compelte the job, sending pictures to my brother - becuase there wasn't no one on the site.

I would like to thank everyone that was part of this successful adventure.... i now can relax and sleep when it rains.

Sharon Rowe - For Robert Dorbit
by Andrea from Mount Laurel on
We were very pleased with B-Dry. From our first meeting with our Sales Consultant through the remediation of our problem. It hasn't rained since the repair was made, but I am certain that the fix will work. The two gentlemen that performed our repair were very courteous and professional and showed me their work as they went along so that I knew exactly how there were taking care of our problem. We met with several other waterproofing companies and B-Dry's price was the lowest by far. I would highly recommend this company to anyone that is looking for a professional waterproofing company that won't rip you off! Thank you B-Dry!
by from Twin Oaks on
I am very please with the work that was completed at our parsonage. Everything was just like Mr. Bob Stewart said it would be. Thank you so much for your patience and your understanding. God Bless and take care, Deacon Art Henry.
by Dennis from Reidsville on
Very good job. l would recommend you to any one who needs help.
by Doug from Springfield on
Crew was on time and did excellent work...I'm very happy with the job..

Doug Mac Murdy
by Cynthia from Louisville on
The men arrived on time both days, worked hard and put in long hours. Completely cleaned up after the job . Polite and knowledgeable.
by Kim from Glen Allen on
Waterproofing in basement was done quickly and very efficiently! They were in and out in 3 days! We had torrential rains two days after completion and the system worked like a charm - no flooding!

by Stan from Sykesville on
I was very pleased with the work done on my basement wall. The crew was professional, clean, and pleasant to talked to. I would also like to mention the great experience I had from beginning to end starting with the Customer service staff, to my consultant, Rob, and the crew. I would highly recommend B-Dry to any of my friends and co-workers.

Thank You,
by Kem from Atlanta on
Matthew has been an outstanding source of knowledge and support as he installed our B-Dry system. He answered all of my questions promptly and made certain that his crew cleaned up carefully each day.
by Jean from Owings Mills on
Excellent customer service. Representative that gave estimate was highly knowledgeable and problem-solved my waterproofing issue collaboratively with me.
by Louis from Thorofare on
You did a good job,every one that has been down there say's it is nice and dry.
by Toby from Clarksville on
Excellent in every way. Couldn't be happier.
by Shaelia from Knoxville on
B-Dry was very professional, prepared, and did a great job in my basement area. I would highly recommend them.
by Debra from Lorton on
We are extremely pleased with the work done to our basement. The people doing the job were very professional, neat, clean and efficient.

As a side note, putting-up the basement insulation was a total pain-in-the-a** but we handled it as most homeowners do..


Bob & Debra Lindseth
by Chris from Washington on
Miguel did a very good job explaining what the crew was doing and how the system works. Heavy rains over the last week seem to have been dealt with very well by the system.
by Craig from Hampton on
I chose four stars as that is just my personal choice on anything like this ... nobody's perfect. That being said, Bill and his crew who were here to do our job were very good. Other than dust, the workspace was left as they found it ... with the repair work done, of course. When they arrived, we talked about a change in the work order and that was handled quickly and efficiently. The next day, there was a hole in the new cement and arrangements were made quickly to get that minor problem fixed. Outside where the drain pipe was laid, the landscaping was put back to its original condition as good as could be expected. So overall and at this point in time, we are pleased with the job that was done at our house.
by Bill from Asheboro on
We give them a five star. We had heavy rain and no leaks except at the back door to the basement.
by John from Washington on
So far so good! It's all dry. Thank you!
by Francina from Atlanta on
Excellent - from beginning to end - from the sales contract to the execution. Thank-you for a job well done.
by Harold from Tazewell on
Working with the BDry company had been an awesome experience. I been associated with construction for 40 years and working with the crew was great. They were professional and very hard working group of people. Thanks for all you have done and the advice you have given.
by Allen from Atlanta on
I am very glad I chose B-Dry to do the work. They were a pleasure to deal with. There was no high pressure sales and they did exactly what they said they would. They were on time and quick with the estimate and install.
by John from Greenville on
I found your crew to be extremely good at what they do. I was also very pleased with your salesman . The work was completed in a rapid fashion to my complete satisfaction. The crew was very polite and helpful with question. They left the property cleaner than when they arrived.
Hat's off to all involved !
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