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B-Dry Customer Reviews

B-Dry Customer Reviews

Over 50 years of experience creating happy customers.

These are real reviews from real B-Dry customers, really. All of these comments are from our "after the job" survey where we ask our customers to let us know how we did. We highly value our customers and their feedback, and we hope you do too. Please enjoy reading the real, un-edited feedback below from recent customers.

Overall, B-Dry has a 5 rating.
Based on 315 reviews.
Have an opinion? Submit your own review.
by Lisa from Baltimore on
Prompt, courteous hard workers. Best decision I made going with B-Dry. Eventhough it will take a little while to pay-off I am very pleased with the service we received.
by Matthew from Springfield on
I just wanted to take a second to compliment the crew that completed my B-dry installation yesterday. My basement was a large, 3 day project. My technicians were Wayne, John, and JR. These three guys absolutely worked their butts off to complete my project in a timely manner, regardless of the fact that they were short-handed. They went above and beyond to meet with me each morning and throughout the day to answer questions, describe the tasks for the day, and what to expect during the process. They were extremely personable to my large family that continually stopped in to take a look, and above all else, continually instilled their faith in the B-Dry system and the assurance that any issue that were to arise would be taken care of for years to come. These guys are a HUGE asset to the B-Dry company, and have sold me on their ability to take care of my friends and family. They are now working on my father-in-law's job down the road, and will have him completed within a single day. Whayne specifically voiced his appreciation for the way the company has treated him over the years, so I know that your company is a highly respectable operation. From your reputation, I know that the system will no doubt do it's job, but I want to make it known that it was these gentleman and not the system that will be the reason that I am recommending your services to anyone and everyone I know. It was a pleasure having these three in my home over the past few days. Please keep up the excellent work, and take care of my new friends at B-Dry. Thanks so much...
by Debbie from Elkridge on
Great crew of guys. It is a dirty job and they did their absolute best to keep the place as clean as possible. Great final product. Highly recommend.
by James from Falls Church on
Work crew arrived on time and finished the work in the promised time frame . Personnel were professional and courteous. Explained what they would be doing and were responsive to questions. Left the work site in good order and clean of debris. Very satisfied with the work ethic of the crew.
by Robert from Chevy Chase on
Workers were on time and friendly. Got to work quickly and the items to be fixed were in about 6 hours. I am very pleased with the work result.
by from Rock Hill on
The guys from B-Dry demonstrated excellent product knowledge and were able to resolve two significant issues repidly and cost-effectively. We had both water issues and a basement foundation issue. They assessed the problem, gave great technical and layman explanations, and provided solutions in a very timely and professional manner. I cant say enough about their efforts to keep their construction dust and debris from entering the rest of the facility. They sealed the area they were working in with tape and plastic. they protected our carpet with plastic and old carpet scraps. When they completed the work, you couldn't even tell that consturction had occurred in the space. Their masonry finish work was of a high quality, and I can't see where any short cuts were taken. We at First Assembly would reccomend these guys to anyone needing similar repairs.
by Walter from Bethesda on
Thought Stephen (onsite) person was very personable and easy to get information from.
Al (salesperson) was good, not too pushy.
by Stacy from Daviston on
Very professional crew. They did a great job.
by Jason & Kristen from Ooltewah on
So far so good. The job was done on schedule and with professionalism. We have not "tested the water" yet, but hope for the best result and an official end to our water worries! The interest free financing is also great!
by John from Eatonton on
I have only good things to say about the co. and the crew that did the work in my crawl space. What the Reps. from the co. said was done as promised. The crew was competent and they worked hard to get the job done.
The team leader Robert Turner was responsive to my questions and needs, and explained anything I asked about, and also did one or two extra things that I wanted done, without any fuss. All in all a very positive and
productive team and a very good job was the end result. Thanks B Dry!!!
by Brett from Baltimore on
Well, it hasn't rained yet since the work was done but the consultant, Rob Turner and laborers (Mike and Jose) were all wonderful to work with. Spending money on a basement drainage system isn't fun for any homeowner but your crew made it a pleasant process.
by Sharon from Tuscaloosa on
The crew was on time, courteous, professional,and left the work area clean. They made sure I understood the process and how to operate and check the installed pump.
by Linda from Ridgeway on
Work was done efficiently and neatly. Arrived on time. Workers were very polite. They went over the work done, asked if I had any questions. Would recommend you to anyone needing this done.
by Steve from Powell on
The guys did a great job, despite the snowy circumstances. Due to scheduling circumstances they were working with a patchwork crew and it took longer to clean up than they expected. They ended up finishing in the dark, which made it harder to check up on their final product, though I have no complaints.
by William from Rome on
Went above and beyond their work. Looks great.
by Fred from Potomac on
The entire process was smooth, efficient and informative. The work was reviewed before, during and after completion by the foreman.
Miguel and his team were great and a pleasure to work with.

Highly recommend both the firm and the specific team that completed the work extremely carefully but quickly.
by Sara from Pennington on
Bryant and Angel did a great job. They were all day digging and hauling up all that cement and mud and water from the sump hole; installed the pump and did the repair to the floor. Very efficient, tidy and answered all questions. They addressed all my concerns and made my messy problem, and all the stress that goes with it, a non-problem. Thank you B-Dry.
by Jennifer from Birmingham on
Very prompt and thorough; would recommend.
by Robert from Raleigh on
The crew arrived early and worked very hard until dark.
I appreciate the fact that this job was completed in one day. I personally do not crawl under the house. However the electrician who provided power for the sump pump says the work under the house looks very good!
by Leona from Gainesville on
The work crew did an excellent job. The Formen was very good and they explained every step . They were very neat and professional. They cleaned up after they were done.
by Tim & Jill from Suwanee on
Great job so far it is still drying
by Laura from Cuyahoga Falls on
I have one of the few DRY basements in Cuyahoga Falls – 1920’s house. Not a drop. :) If I ever need anyone it would be B-Dry for sure.
by Jackie from Kensington on
Very clear description of what we should expect, Crew arrived on time and were very nice. Completed the job as scheduled and were respectful of the property. Did a very neat job.
by Harold from Rome on
It was a pleasure having the B-Dry guys do the necessary work to reinforce the foundation on our addition which was settling and cracking our outside walls. It was especially a pleasure working with Matt, who was professional, personable, and concerned that they do the best job possible, with the least inconvenience to us. We would recommend B-Dry to anyone needing this type of work done.
by Gerald from Mooresville on
The entire crew was curtious and professional. All work was done quickly and according to specs. I have not gotten the required wiring completed, so I can't attest to the efficacy of the system.
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