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B-Dry Customer Reviews

B-Dry Customer Reviews

Over 50 years of experience creating happy customers.

These are real reviews from real B-Dry customers, really. All of these comments are from our "after the job" survey where we ask our customers to let us know how we did. We highly value our customers and their feedback, and we hope you do too. Please enjoy reading the real, un-edited feedback below from recent customers.

Overall, B-Dry has a 5 rating.
Based on 424 reviews.
Have an opinion? Submit your own review.
by Allen from Atlanta on
I am very glad I chose B-Dry to do the work. They were a pleasure to deal with. There was no high pressure sales and they did exactly what they said they would. They were on time and quick with the estimate and install.
by John from Greenville on
I found your crew to be extremely good at what they do. I was also very pleased with your salesman . The work was completed in a rapid fashion to my complete satisfaction. The crew was very polite and helpful with question. They left the property cleaner than when they arrived.
Hat's off to all involved !
by Mary from Parkville on
Nice job - everything looks good - Mark and crew worked really quiet and cleaned the area before leaving. I will recommend you and that crew.
by Randy from Clinton on
4.5 stars. Crew was very professional. Lots of dust from concrete removal. The dust removal system needs to be a little larger. Will have to wait and see how the carbon fiber works out, but all reviews have been positive.
by Robert from Mars Hill on
Very good installation crew; Kenny was in charge, and he was excellent. An item which had been ordered was forgotten, but an installer came the next day to put it in place, test it, and make sure all products were working as they were intended. So far, no leaks!
by Lynn from Bethesda on
Great job - thank you!
by Hope from Kingsport on
Very professional .Good job.Good crew.
by Lois from Odenton on
My contact with the inspector Terry Carroll was great. He explained in great detail the repairs that were required to stop the rain leaks in my basement and crawl space. The workmen came on time. They made the repairs that the order indicated, and left the area tidy.
It has rained twice since the work was done. I no longer have leaks and puddles. The job was completed just fine.
by Robert from North Springfield on
The proof of the pudding is in the eating, so I will know if the waterproofing works when we get a heavy down pour when the ground has been dry for a long period of time. I can say today, after the waterproofing has been completed, that the men came on time, were polite, worked hard and finished when predicted. Everything happened as the sales representative said it would.
by Frank from Athens on
Mr. Turner was great! He kept me up on everything.

Only one criticism, there should be a procedure for the work crew to contact the customer if the crew is going to be later than expected.
by Robin from Jackson on
Excellent work
by April from Maryville on
We have appreciated the speed of the installation of our system and their courtesy of the clean up and respect of our property as tbey worked. Everything was explained well and clearly so we had any options and discou ts a a available to us. We haven't had a good rain to gauge the pump yet, but we're prepared now. Thanks for the great service.
by Carrie from Philadelphia on
B-Dry did a great job. Was on time and cleaned up mess at the end of the day. I would highly recommend them to anyone needing their service.
by Mel from Tellico Plains on
Crew showed up when then were expected, and worked hard to complete the job in two days. A few minor items were incomplete at the end of the second day, but the project lead Shane came back over the weekend to finish the job to our satisfaction. All debris was removed and the yard was cleaned and left as they found it.
by Bill from Baltimore on
I was very pleased with the work in our basement. Matthew and John were very efficient and neat, completing the work carefully and answering my questions. We've withstood one big rainstorm without taking on any water. I need one more huge wind-blown rain from the west to verify that our problem is solved. I'm confident that our basement will stay dry, and I've offered to show the completed work to a neighbor who also has a basement water problem. Thanks.
by Joe from Hayesville on
Pleased with the job. I would certainly refer you anyone who might be in need of a dry basement.
by Sandy from Marietta on
We had a great experience with B-Dry. Robert Turner gets the 5 star since from beginning to end he went beyond the call of duty with not one complaint. I would recommend this company to anyone, but I would ask for Robert Turner. I knew my yard would get torn up with using the big tractor, but he put down plywood from the street to my basement and my yard was left un touched. Thank you B-Dry.
by Tara from Cumming on
Service was great from start to finish. Mike helped us make an informed decision that we felt met our needs for the future. Robert Turner and his crew were polite and finished in the time they promised. The only thing was my house alarm hot unplugged and I had to have the company come out to fix it. This turned out to be a good thing though because they needed to fix the system to make it work properly anyway! Looking forward to a dry basement for years to come and hopefully being able to get it finished soon.
by mike from Sevierville on
Timothy and Lynn were very professional and worked very hard to complete the job. I am very satisfied with work.
by Wes from Raleigh on
very thorough, very polite. I was very impressed
by Paul from North Wales on
Very pleased.
Paul Klein
by Jane from Cullowhee on
From Paul McCloud's initial visit describing all options and helping us decide the best BDry program, to Barry/crew's excellent workmanship setting up the dehumidification and waterproofing system, I am extremely pleased with EVERYTHING!!!! It is all working great, and I know if there's a problem, a great team is in the background to help---WHAT A RELIEF AND COMFORT that is! Thanks to everyone who make up this exceptional company!
by Raymond from Evensville on
Gerad and Jacob with B-Dry, These guys kicked butt on a Monolithic floor in Evensville, had to carry probably 5 or 6 tons of busted up concrete in buckets up a hill to the trailer and then haul rock and cement back down hill, they were 1 or 2 guys short on the project, So just saying if anybody deserves a bonus or a pay increase it is these two guys. And also I promise you, if there is any way I could get these gentlemen to move to Colorado and work for me, I would make it worth their move $$$$ Thanks so much...
by Morton from Towson on
This is the second time that we have used your service. The team was knowledgeable, hard working and very efficient. Our storage in the basement was protected from dust and everything was cleaned up before they left. A job well done. I can't wait for the rain.
by Peter from Hampstead on
My water issues were not your standard cookie cutter problems and solutions. Everyone involved took time to find solutions and explain exactly what they were going to do through the entire process. The job was done on time and they did exactly what they said they would do. I would recommend them to anyone looking to solve their home water proofing issues.
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