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Reputable Waterproofing Contractors: What Every Customer Should Expect 

Posted on Fri May 27, 2011 by B-Dry Waterproofing
In: Waterproofing | 0 Comments

Nobody goes into their basement or crawl space and gets excited when they realize that water is leaking into their home.  Most homeowners only have this experience in one home (hopefully) within their lifetime, and it often can be confusing to know where to begin.

Before you start your search, you should know what every customer should expect from a reputable waterproofing contractor.

  • A company willing to provide appropriate licenses, references and third-party evaluations to support all claims made by the Consultant or in the literature.
  • The opportunity to be “fully educated” on what’s causing your problem so that you can make an informed decision on the best way to fix it.
  • A complete presentation by a professionally trained Consultant, with up-to-date and easy to understand materials.
  • Waterproofing materials that have been evaluated by independent testing agencies to be not only effective, but also safe to use in your home.
  • A proven waterproofing system that performs as represented by the Consultant and provides a permanent solution to your water leakage problem.
  • A fair and consistent price taken from a published price list that represents an excellent value for the cost.
  • The opportunity to inspect the work after it’s finished and approve it before you pay for the job.
  • A full warranty to back the system that’s been evaluated to meet all Federal Trade Commission guidelines.
  • Timely, courteous and effective response to service questions after the system has been installed.
  • A dry basement for the life of the structure.

If you’re not getting everything listed above from a waterproofing contractor, you’re dealing with the wrong company.




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