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B-Dry Customer Reviews

B-Dry Customer Reviews

Over 50 years of experience creating happy customers.

These are real reviews from real B-Dry customers, really. All of these comments are from our "after the job" survey where we ask our customers to let us know how we did. We highly value our customers and their feedback, and we hope you do too. Please enjoy reading the real, un-edited feedback below from recent customers.

Overall, B-Dry has a 5 rating.
Based on 144 reviews.
by Albert from Greeneville on
I waited to write any review until after a heavy rain and I'm happy to say we didn't have a drop of water under our house. Jeremy and his crew were excellent. They were courteous and fully surpassed our expectations of a finished product. Our only complaint was the pricing worksheet submitted by the sales rep (consultant) to the home office. The multiple changes and scratch outs led to confusion and caused a one day delay in completion. It also appears that a smaller pump was available which might have been less expensive. But our larger pump we purchased obviously works.
by Brigitte from Woodbridge on
My experience with B-Dry was excellent. Great customer service, timely and the pricing was fair. I would use B-Dry again.
by Charlotte from Madisonville on
The crew was very nice and had a great attitude.
by Joerg from Virginia Beach on
We were very pleased with the professional attitude and performance of the B-Dry crew.
by Anthony from Clinton on
The crew had a great attitude and seemed to enjoy and take pride in their work. The office staff was polite and very attentive. The job site was cleaner after than it was before they started.
by Howard from Abingdon on
The consultant was very good at explaining what was going to be done. The crew was very courteous and the foreman was very nice.
by Brad from Joppa on
The consultant was a pleasure to work with. The crew was hard working, a pleasure to talk to, and answered all of my questions.
by Michael from Baltimore on
Your workers are very professional and do good work.
by Scott from Baltimore on
The consultant was very friendly and courteous and the crew was outstanding!
by Beverly from Parkville on
The consultant was professional and pleasant. The work was completed in a day rather than two days. The crew foreman explained the job and polite. The crew also cleaned up what was required.
by Estelle from Parkville on
I was very pleased and impressed with my consultant. The work was completely quickly and efficiently.
by Elvira from Windsor Mill on
The consultant was very friendly, knowledgeable, patient, and open to questions. I was very pleased with the work, there were no surprises. Any changes were relayed and explained. The crew was professional, polite, and extremely hard workers. The office staff was extremely willing to assist with any issues. The after job clean-up made our job easier. My family was pleased with the job overall. Thank you!
by Anna from Baltimore on
The consultant was excellent, knowledgeable, answered all questions patiently, and presented the product understandably. The crew was very patient with this senior and nothing was left behind after the job was cleaned up.
by Benjamin from Baltimore on
Everyone was very nice and the worked turned out really good.
by Seth from Baltimore on
The consultant was knowledgeable and personable. He really inspired confidence. The office staff was efficient and responded quickly to all concerns. The crew kept cleaning up as they went along.
by Michelle from Finksburg on
The consultant was very good and did not try to oversell. The crew was excellent. They did not rush and made sure the job was done correctly. The foreman and his crew took time to explain everything and ensure all was done correct. The crew was very professional and very respectful of us and our home. They kept us up to date on all work being done. They cleaned up as much as can fit in the truck, but the foreman informed us someone would be back to pick up the rest within the week.
by Yvonne from Randallstown on
Thanks for the terrific job!
by Joseph from Baltimore on
Everyone on the crew was very professional and knowledgeable. They went well beyond my expectations.
by Vivian from Ellicott City on
The consultant was a very pleasant person to deal with. He is very honest and does exactly as he says. We ran in to a problem with the electrical but the consultant said he would stick to his word. I am very pleased with the work that was done.
by Erin from Owings Mill on
The consultant was very knowledgeable and flexible. The work appears to be well done and neat. The crew was very nice and answered all of my questions completely. The office was very nice with confirmation calls. They were very careful about using plastic barriers and drop clothes to protect the floor.
by Keith from Parkville on
This couldn’t have been a better job. Everything was in great shape after the crew was finished.
by Margaret from Halethorpe on
The crew did an excellent job!
by Nathan from New Hope on
The performance of the crew was excellent and there was great leadership by the team leader. They were very professional, punctual, and polite. The clean up after the job was immaculate.
by Jeff from Statesville on
The crew was hard working and professional. The office staff was attentive and courteous.
by David & Margaret from Sevierville on
The consultant was excellent! He went above and beyond the call of duty. He was extremely friendly and easy to talk to. The crew was excellent! They were a great team and kept us informed. They had an excellent attitude! They were very friendly and knowledgeable. The office staff was very pleasant and easy to work with.

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